Privacy Policy

Effective date: 3 July 2026

Welcome to the Privacy Policy of Swim Spots ("Swim Spots," "we," "us," or "our").

Swim Spots is a mobile application designed to help users discover and share outdoor swimming locations around the world through detailed maps, reviews, photographs, and community contributions.

This Privacy Policy applies to:

  • www.swimspots.com.au and any other websites owned or operated by Swim Spots that link to this Privacy Policy (collectively, the "Site");
  • All mobile applications that link to this Privacy Policy (the "Swim Spots Apps"); and
  • All services made available through the Site and the Swim Spots Apps (collectively, the "Service").

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you regarding your information.

This Privacy Policy forms part of our Terms of Use, available at:

https://www.swimspots.com.au/terms-of-use

If you have any questions about this Privacy Policy, please contact us at:

hello@cardiganstudios.com

Information We Collect

Personal Information You Provide

When you create an account or use our Service, we may collect information including:

Account Information

  • Name
  • Username
  • Email address
  • Mailing address (where applicable)

Payment and Membership Information

Swim Spots offers optional paid memberships, including:

  • Monthly subscriptions
  • Annual subscriptions
  • Lifetime memberships

Payments are securely processed through the platform on which you purchased your membership (such as Apple App Store or Google Play) or another authorised payment processor.

We do not collect or store your full credit card or payment details.

We may receive limited purchase information from our payment providers and subscription management platform (RevenueCat), including:

  • Membership type
  • Subscription status
  • Renewal status
  • Transaction identifiers
  • Purchase confirmation
  • Country or region of purchase

We use this information solely to:

  • Activate and manage your membership
  • Restore purchases
  • Verify premium access
  • Process renewals where applicable
  • Detect fraudulent purchases
  • Meet legal and accounting obligations

Social Media Information

If you interact with our social media pages or authenticate using services such as Apple or Google, we may receive information you choose to share according to your account settings.

User Generated Content

Information you submit through the Service, including:

  • Profile pictures
  • Reviews
  • Photos
  • Videos
  • Comments
  • Messages
  • Swimming spot submissions

Metadata associated with uploaded content, including timestamps and location information, may also be collected.

Contacts

If you choose to synchronise your device contacts to discover friends using Swim Spots, contact information is securely encrypted and used solely for matching contacts who already use the Service.

You can revoke this permission at any time through your device settings.

Additional Information

You may choose to provide additional information including:

  • Date of birth
  • Age
  • Gender
  • Height
  • Weight
  • Profile picture
  • City of residence
  • Community username
  • Reviews and photographs

Providing this information is optional.

Information We Collect Automatically

When you use the Service we automatically collect certain information.

Log Information

This may include:

  • IP address
  • Browser type
  • Operating system
  • Date and time of requests
  • Device identifiers
  • App version
  • Crash reports

Device Information

Including:

  • Device model
  • Operating system
  • Device language
  • Device settings

Usage Information

We collect information about how you use the Service, including:

  • Features used
  • Screens visited
  • Search activity
  • Swimming spots viewed
  • Premium feature usage
  • Session duration

This information helps us improve the Service.

Cookies and Similar Technologies

Our Site may use cookies and similar technologies to remember preferences, improve functionality, analyse usage and maintain security.

Location Information

If you grant permission, we may collect your precise location to:

  • Display nearby swimming locations
  • Improve map functionality
  • Recommend relevant swimming spots

If precise location permission is not granted, we may estimate your approximate location using your IP address.

You can disable location permissions at any time through your device settings.

Information We Receive From Third Parties

If you choose to sign in using services such as Apple or Google, we may receive information including:

  • Name
  • Email address
  • Profile picture
  • Unique account identifier

This depends on the permissions you grant through those services.

Paid Memberships

Swim Spots offers optional paid memberships that provide access to premium features.

Available membership options include:

  • Monthly subscription
  • Annual subscription
  • Lifetime membership

Membership purchases are processed by the relevant app marketplace (such as Apple App Store or Google Play) and managed through RevenueCat.

Subscription renewals, billing, cancellations and refunds are governed by the policies of the platform through which the purchase was made.

Lifetime memberships provide access for the lifetime of the Swim Spots service. They do not represent ownership of the application and do not guarantee that the Service will operate indefinitely.

RevenueCat

Swim Spots uses RevenueCat to manage subscriptions and in-app purchases.

RevenueCat receives limited purchase information from Apple and Google to verify subscription status and restore purchases.

RevenueCat does not receive your full payment card information.

For more information, please refer to RevenueCat's Privacy Policy.

How We Use Personal Information

We use your information to:

  • Create and manage your account
  • Provide and operate the Service
  • Deliver premium membership features
  • Verify purchases
  • Restore memberships
  • Process subscription renewals
  • Provide customer support
  • Improve the Service
  • Detect fraud and abuse
  • Monitor performance and reliability
  • Send important service notifications
  • Comply with legal obligations

Where required by law, we rely on one or more of the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Your consent

Marketing Communications

If you choose to receive marketing emails, we may send updates regarding:

  • New features
  • Promotions
  • Product announcements
  • Community news

You can unsubscribe from marketing emails at any time.

Even if you unsubscribe, we may continue sending transactional emails relating to:

  • Purchase receipts
  • Subscription renewals
  • Membership changes
  • Security notifications
  • Important service announcements

These communications are necessary to provide the Service.

How We Share Information

We may share information with:

Service Providers

Including providers that help us operate the Service, such as:

  • Cloud hosting providers
  • Analytics providers
  • Email delivery services
  • Customer support providers
  • RevenueCat
  • Apple App Store
  • Google Play
  • Payment processors

These providers only process information on our behalf.

Business Transfers

If Swim Spots is sold, merged or reorganised, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information where required by law or where reasonably necessary to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud
  • Protect users
  • Respond to lawful requests from government authorities

Other Users

Information you choose to make public, including your profile, reviews, uploaded photographs and comments, may be visible to other users.

Please only publish information you are comfortable sharing publicly.

Data Retention

We retain your information only for as long as necessary to:

  • Provide the Service
  • Manage memberships
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymised where reasonably practicable.

Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting:

hello@cardiganstudios.com

We will respond in accordance with applicable privacy laws.

Children's Privacy

Swim Spots is not intended for children under 16 years of age.

We do not knowingly collect personal information from children under 16.

If you believe a child has provided us with personal information, please contact us and we will promptly delete it where appropriate.

International Data Transfers

Swim Spots is based in Australia.

Some of our service providers may store or process information in other countries.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

Third-Party Services

Our Service may contain links to third-party websites or services.

Their privacy practices are governed by their own privacy policies, not this Privacy Policy.

We encourage you to review those policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the Effective Date above and, where required, notify users through the Service or by email.

Continued use of the Service following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Cardigan Studios

Email: hello@cardiganstudios.com

Optional Plus memberships

Payment and subscription data

Swim Spots does not receive or store full payment card details. Apple, Google, and RevenueCat process purchase information. Swim Spots stores limited entitlement records, such as purchase status, product identifier, store, expiry date, and RevenueCat event metadata, so the app can unlock Plus benefits for your account.

RevenueCat

RevenueCat helps manage in-app purchase entitlements across devices and stores. RevenueCat may receive identifiers associated with your Swim Spots account and purchase events. These records are used to verify, restore, and manage access to optional paid features.

Account deletion

Deleting your Swim Spots account removes app profile data according to our account deletion process, but store purchase records may remain with Apple, Google, or RevenueCat as required for billing, tax, fraud prevention, dispute handling, and legal compliance.

Swim Spots

Discover and share swim spots with friends.

Download Swim Spots on the App StoreDownload Swim Spots on the Google Play Store

Download the app

Available on App Store and Google Play.

Website by Edward Vercoe

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